:root{--bg-primary: #0a0d14;--bg-secondary: #111520;--bg-tertiary: #171c2b;--bg-surface: #1a2035;--bg-elevated: #1f2740;--bg-hover: #252d45;--bg-active: #2a3350;--wa-green: #25D366;--wa-green-dim: #1da851;--wa-green-glow: rgba(37, 211, 102, .15);--wa-teal: #128C7E;--wa-dark-teal: #075E54;--text-primary: #e8ecf4;--text-secondary: #8b95ad;--text-tertiary: #5d6784;--text-inverse: #0a0d14;--color-success: #25D366;--color-warning: #f59e0b;--color-error: #ef4444;--color-info: #3b82f6;--bubble-out: #1a4033;--bubble-out-border: #25D366;--bubble-in: #1a2035;--bubble-in-border: #2a3350;--border-subtle: rgba(255, 255, 255, .06);--border-default: rgba(255, 255, 255, .1);--border-strong: rgba(255, 255, 255, .15);--shadow-sm: 0 1px 2px rgba(0, 0, 0, .3);--shadow-md: 0 4px 12px rgba(0, 0, 0, .4);--shadow-lg: 0 8px 32px rgba(0, 0, 0, .5);--shadow-glow: 0 0 20px rgba(37, 211, 102, .2);--font-family: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--fs-xs: .6875rem;--fs-sm: .8125rem;--fs-base: .9375rem;--fs-md: 1rem;--fs-lg: 1.125rem;--fs-xl: 1.375rem;--fs-2xl: 1.75rem;--fs-3xl: 2.25rem;--space-1: .25rem;--space-2: .5rem;--space-3: .75rem;--space-4: 1rem;--space-5: 1.25rem;--space-6: 1.5rem;--space-8: 2rem;--space-10: 2.5rem;--space-12: 3rem;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 14px;--radius-xl: 20px;--radius-full: 9999px;--transition-fast: .15s cubic-bezier(.4, 0, .2, 1);--transition-base: .25s cubic-bezier(.4, 0, .2, 1);--transition-slow: .4s cubic-bezier(.4, 0, .2, 1);--sidebar-width: 360px;--contact-panel-width: 320px;--header-height: 60px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%;width:100%;overflow:hidden}body{font-family:var(--font-family);background:var(--bg-primary);color:var(--text-primary);font-size:var(--fs-base);line-height:1.5;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}a{color:var(--wa-green);text-decoration:none}button{font-family:inherit;cursor:pointer;border:none;background:none;color:inherit;font-size:inherit}input,textarea{font-family:inherit;font-size:inherit;color:inherit;background:none;border:none;outline:none}ul,ol{list-style:none}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-default);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--border-strong)}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}@keyframes slideInRight{0%{opacity:0;transform:translate(20px)}to{opacity:1;transform:translate(0)}}@keyframes slideInLeft{0%{opacity:0;transform:translate(-20px)}to{opacity:1;transform:translate(0)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}@keyframes scaleIn{0%{opacity:0;transform:scale(.9)}to{opacity:1;transform:scale(1)}}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}@keyframes floatBg{0%,to{transform:translate(0) rotate(0)}33%{transform:translate(30px,-40px) rotate(120deg)}66%{transform:translate(-20px,20px) rotate(240deg)}}.login-page{display:flex;align-items:center;justify-content:center;min-height:100vh;background:var(--bg-primary);position:relative;overflow:hidden}.login-page:before{content:"";position:absolute;top:-50%;left:-50%;width:200%;height:200%;background:radial-gradient(ellipse at 30% 50%,rgba(37,211,102,.08) 0%,transparent 50%),radial-gradient(ellipse at 70% 50%,rgba(18,140,126,.06) 0%,transparent 50%);animation:floatBg 20s ease-in-out infinite}.login-card{position:relative;width:100%;max-width:420px;padding:var(--space-10);background:#1a2035b3;backdrop-filter:blur(24px);-webkit-backdrop-filter:blur(24px);border-radius:var(--radius-xl);border:1px solid var(--border-subtle);box-shadow:var(--shadow-lg),0 0 60px #25d3660d;animation:scaleIn .5s var(--transition-base)}.login-logo{display:flex;align-items:center;justify-content:center;gap:var(--space-3);margin-bottom:var(--space-8)}.login-logo-icon{width:48px;height:48px;border-radius:var(--radius-lg);background:linear-gradient(135deg,var(--wa-green),var(--wa-teal));display:flex;align-items:center;justify-content:center;font-size:24px;box-shadow:var(--shadow-glow)}.login-logo h1{font-size:var(--fs-xl);font-weight:700;background:linear-gradient(135deg,var(--wa-green),#4ade80);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.login-subtitle{text-align:center;color:var(--text-secondary);font-size:var(--fs-sm);margin-bottom:var(--space-8)}.login-tabs{display:flex;gap:var(--space-2);margin-bottom:var(--space-6);background:var(--bg-primary);border-radius:var(--radius-md);padding:3px}.login-tab{flex:1;padding:var(--space-2) var(--space-4);border-radius:var(--radius-sm);font-size:var(--fs-sm);font-weight:500;color:var(--text-secondary);transition:all var(--transition-fast);text-align:center}.login-tab.active{background:var(--wa-green);color:var(--text-inverse)}.form-group{margin-bottom:var(--space-5)}.form-label{display:block;font-size:var(--fs-sm);font-weight:500;color:var(--text-secondary);margin-bottom:var(--space-2)}.form-input{width:100%;padding:var(--space-3) var(--space-4);background:var(--bg-primary);border:1px solid var(--border-default);border-radius:var(--radius-md);color:var(--text-primary);font-size:var(--fs-base);transition:all var(--transition-fast)}.form-input:focus{border-color:var(--wa-green);box-shadow:0 0 0 3px var(--wa-green-glow)}.form-input::placeholder{color:var(--text-tertiary)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-2);padding:var(--space-3) var(--space-5);font-weight:600;font-size:var(--fs-sm);border-radius:var(--radius-md);transition:all var(--transition-fast);white-space:nowrap}.btn-primary{width:100%;padding:var(--space-3) var(--space-6);background:linear-gradient(135deg,var(--wa-green),var(--wa-green-dim));color:var(--text-inverse);font-size:var(--fs-base);border-radius:var(--radius-md);box-shadow:var(--shadow-sm),0 0 16px #25d36633}.btn-primary:hover{transform:translateY(-1px);box-shadow:var(--shadow-md),0 0 24px #25d3664d}.btn-primary:active{transform:translateY(0)}.btn-primary:disabled{opacity:.5;cursor:not-allowed;transform:none}.btn-secondary{background:var(--bg-elevated);border:1px solid var(--border-default);color:var(--text-primary)}.btn-secondary:hover{background:var(--bg-hover);border-color:var(--border-strong)}.btn-ghost{color:var(--text-secondary);padding:var(--space-2) var(--space-3)}.btn-ghost:hover{color:var(--text-primary);background:var(--bg-hover)}.btn-danger{background:#ef444426;color:var(--color-error);border:1px solid rgba(239,68,68,.2)}.btn-danger:hover{background:#ef444440}.btn-sm{padding:var(--space-1) var(--space-3);font-size:var(--fs-xs)}.form-error{color:var(--color-error);font-size:var(--fs-sm);margin-top:var(--space-4);text-align:center;animation:slideUp .3s ease}.inbox-layout{display:flex;flex-direction:column;height:100vh;background:var(--bg-primary)}.inbox-header{display:flex;align-items:center;justify-content:space-between;height:var(--header-height);padding:0 var(--space-5);background:var(--bg-secondary);border-bottom:1px solid var(--border-subtle);flex-shrink:0;z-index:100}.header-left{display:flex;align-items:center;gap:var(--space-3)}.header-logo-icon{width:36px;height:36px;border-radius:var(--radius-md);background:linear-gradient(135deg,var(--wa-green),var(--wa-teal));display:flex;align-items:center;justify-content:center;font-size:18px}.header-title{font-size:var(--fs-lg);font-weight:700;background:linear-gradient(135deg,var(--wa-green),#4ade80);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.header-right{display:flex;align-items:center;gap:var(--space-3)}.header-user{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-1) var(--space-3);border-radius:var(--radius-full);background:var(--bg-tertiary);border:1px solid var(--border-subtle)}.header-user-name{font-size:var(--fs-sm);font-weight:500;color:var(--text-secondary)}.header-user-role{font-size:var(--fs-xs);padding:1px 6px;border-radius:var(--radius-full);background:var(--wa-green-glow);color:var(--wa-green);font-weight:600;text-transform:uppercase}.inbox-main{display:flex;flex:1;overflow:hidden}.sidebar{width:var(--sidebar-width);min-width:var(--sidebar-width);background:var(--bg-secondary);border-right:1px solid var(--border-subtle);display:flex;flex-direction:column;overflow:hidden}.sidebar-header{padding:var(--space-4) var(--space-4) var(--space-3);flex-shrink:0}.sidebar-search{position:relative}.sidebar-search-icon{position:absolute;left:var(--space-3);top:50%;transform:translateY(-50%);color:var(--text-tertiary);font-size:var(--fs-sm);pointer-events:none}.sidebar-search input{width:100%;padding:var(--space-2) var(--space-4) var(--space-2) 36px;background:var(--bg-tertiary);border:1px solid var(--border-subtle);border-radius:var(--radius-md);font-size:var(--fs-sm);transition:all var(--transition-fast)}.sidebar-search input:focus{border-color:var(--wa-green);box-shadow:0 0 0 3px var(--wa-green-glow)}.sidebar-filters{display:flex;gap:var(--space-1);padding:var(--space-2) var(--space-4) var(--space-3);overflow-x:auto;flex-shrink:0}.filter-btn{padding:var(--space-1) var(--space-3);border-radius:var(--radius-full);font-size:var(--fs-xs);font-weight:500;color:var(--text-secondary);background:var(--bg-tertiary);border:1px solid var(--border-subtle);white-space:nowrap;transition:all var(--transition-fast)}.filter-btn:hover{background:var(--bg-hover);color:var(--text-primary)}.filter-btn.active{background:var(--wa-green-glow);color:var(--wa-green);border-color:#25d3664d}.conversation-list{flex:1;overflow-y:auto;padding:0 var(--space-2)}.conversation-item{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-3);border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast);margin-bottom:2px;position:relative}.conversation-item:hover{background:var(--bg-hover)}.conversation-item.active{background:var(--bg-active)}.conversation-item.unread:before{content:"";position:absolute;left:0;top:50%;transform:translateY(-50%);width:3px;height:60%;background:var(--wa-green);border-radius:var(--radius-full)}.conv-avatar{width:44px;height:44px;min-width:44px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:var(--fs-md);color:#fff;position:relative}.conv-avatar-status{position:absolute;bottom:1px;right:1px;width:10px;height:10px;border-radius:var(--radius-full);border:2px solid var(--bg-secondary)}.conv-content{flex:1;min-width:0;overflow:hidden}.conv-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:2px}.conv-name{font-weight:600;font-size:var(--fs-sm);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-time{font-size:var(--fs-xs);color:var(--text-tertiary);white-space:nowrap;margin-left:var(--space-2)}.conversation-item.unread .conv-time{color:var(--wa-green)}.conv-bottom{display:flex;justify-content:space-between;align-items:center}.conv-preview{font-size:var(--fs-sm);color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1}.conv-badge{min-width:20px;height:20px;padding:0 6px;border-radius:var(--radius-full);background:var(--wa-green);color:var(--text-inverse);font-size:var(--fs-xs);font-weight:700;display:flex;align-items:center;justify-content:center;margin-left:var(--space-2)}.conv-assigned{width:20px;height:20px;border-radius:var(--radius-full);font-size:9px;font-weight:700;display:flex;align-items:center;justify-content:center;color:#fff;margin-left:var(--space-2)}.sidebar-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--space-10);color:var(--text-tertiary);text-align:center;animation:fadeIn .5s ease}.sidebar-empty-icon{font-size:48px;margin-bottom:var(--space-4);opacity:.4}.chat-window{flex:1;display:flex;flex-direction:column;background:var(--bg-primary);min-width:0}.chat-header{display:flex;align-items:center;justify-content:space-between;padding:var(--space-3) var(--space-5);background:var(--bg-secondary);border-bottom:1px solid var(--border-subtle);flex-shrink:0}.chat-header-left{display:flex;align-items:center;gap:var(--space-3)}.chat-header-info h3{font-size:var(--fs-base);font-weight:600}.chat-header-info p{font-size:var(--fs-xs);color:var(--text-tertiary)}.chat-header-actions{display:flex;gap:var(--space-2)}.chat-messages{flex:1;overflow-y:auto;padding:var(--space-4) var(--space-6);display:flex;flex-direction:column;gap:var(--space-2)}.chat-date-separator{display:flex;align-items:center;justify-content:center;padding:var(--space-3) 0}.chat-date-separator span{padding:var(--space-1) var(--space-4);background:var(--bg-elevated);border-radius:var(--radius-md);font-size:var(--fs-xs);color:var(--text-secondary);font-weight:500}.message-row{display:flex;animation:slideUp .2s ease}.message-row.outgoing{justify-content:flex-end}.message-row.incoming{justify-content:flex-start}.message-bubble{max-width:65%;padding:var(--space-2) var(--space-3);border-radius:var(--radius-lg);position:relative;word-wrap:break-word;overflow-wrap:break-word}.message-row.outgoing .message-bubble{background:var(--bubble-out);border:1px solid rgba(37,211,102,.15);border-bottom-right-radius:var(--radius-sm)}.message-row.incoming .message-bubble{background:var(--bubble-in);border:1px solid var(--bubble-in-border);border-bottom-left-radius:var(--radius-sm)}.message-sender{font-size:var(--fs-xs);font-weight:600;margin-bottom:2px}.message-row.outgoing .message-sender{color:var(--wa-green)}.message-row.incoming .message-sender{color:var(--color-info)}.message-body{font-size:var(--fs-sm);line-height:1.45;white-space:pre-wrap}.message-media{max-width:280px;border-radius:var(--radius-md);overflow:hidden;margin-bottom:var(--space-1)}.message-media img{width:100%;display:block;border-radius:var(--radius-md)}.message-document{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-3);background:#ffffff0d;border-radius:var(--radius-md);margin-bottom:var(--space-1)}.message-document-icon{font-size:24px}.message-document-name{font-size:var(--fs-sm);color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.message-footer{display:flex;align-items:center;justify-content:flex-end;gap:var(--space-1);margin-top:2px}.message-time,.message-status{font-size:var(--fs-xs);color:var(--text-tertiary)}.message-status.read{color:var(--color-info)}.chat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--text-tertiary);text-align:center;animation:fadeIn .5s ease}.chat-empty-icon{font-size:80px;margin-bottom:var(--space-6);opacity:.3}.chat-empty h2{font-size:var(--fs-xl);font-weight:600;color:var(--text-secondary);margin-bottom:var(--space-2)}.chat-empty p{font-size:var(--fs-sm);max-width:320px}.compose-bar{padding:var(--space-3) var(--space-5);background:var(--bg-secondary);border-top:1px solid var(--border-subtle);flex-shrink:0}.compose-bar-inner{display:flex;align-items:flex-end;gap:var(--space-3);background:var(--bg-tertiary);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--space-2) var(--space-3);transition:border-color var(--transition-fast)}.compose-bar-inner:focus-within{border-color:var(--wa-green);box-shadow:0 0 0 3px var(--wa-green-glow)}.compose-input{flex:1;resize:none;min-height:24px;max-height:120px;line-height:1.4;font-size:var(--fs-sm);padding:var(--space-1) 0}.compose-input::placeholder{color:var(--text-tertiary)}.compose-send-btn{width:36px;height:36px;min-width:36px;border-radius:var(--radius-full);background:var(--wa-green);color:var(--text-inverse);display:flex;align-items:center;justify-content:center;font-size:16px;transition:all var(--transition-fast)}.compose-send-btn:hover{background:var(--wa-green-dim);transform:scale(1.05)}.compose-send-btn:disabled{opacity:.4;cursor:not-allowed;transform:none}.contact-panel{width:var(--contact-panel-width);min-width:var(--contact-panel-width);background:var(--bg-secondary);border-left:1px solid var(--border-subtle);display:flex;flex-direction:column;overflow-y:auto;animation:slideInRight .3s ease}.contact-panel-header{padding:var(--space-5);text-align:center;border-bottom:1px solid var(--border-subtle)}.contact-avatar-lg{width:80px;height:80px;border-radius:var(--radius-full);margin:0 auto var(--space-3);display:flex;align-items:center;justify-content:center;font-size:var(--fs-2xl);font-weight:700;color:#fff}.contact-panel-header h2{font-size:var(--fs-lg);font-weight:600;margin-bottom:var(--space-1)}.contact-panel-header p{font-size:var(--fs-sm);color:var(--text-secondary)}.contact-panel-section{padding:var(--space-4) var(--space-5);border-bottom:1px solid var(--border-subtle)}.contact-panel-section h4{font-size:var(--fs-xs);font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--text-tertiary);margin-bottom:var(--space-3)}.contact-detail{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-2) 0}.contact-detail-icon{color:var(--text-tertiary);font-size:var(--fs-md);width:20px;text-align:center}.contact-detail-text{font-size:var(--fs-sm);color:var(--text-secondary)}.contact-detail-label{font-size:var(--fs-xs);color:var(--text-tertiary)}.assign-select{width:100%;padding:var(--space-2) var(--space-3);background:var(--bg-tertiary);border:1px solid var(--border-subtle);border-radius:var(--radius-md);color:var(--text-primary);font-size:var(--fs-sm);cursor:pointer;-moz-appearance:none;appearance:none;-webkit-appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%238b95ad' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:30px}.assign-select option{background:var(--bg-tertiary);color:var(--text-primary)}.contact-panel-actions{display:flex;flex-direction:column;gap:var(--space-2)}.status-badge{display:inline-flex;align-items:center;gap:var(--space-1);padding:2px 10px;border-radius:var(--radius-full);font-size:var(--fs-xs);font-weight:600}.status-badge.open{background:#25d36626;color:var(--wa-green)}.status-badge.resolved{background:#8b95ad26;color:var(--text-secondary)}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000;animation:fadeIn .2s ease}.modal-content{width:100%;max-width:520px;max-height:80vh;background:var(--bg-surface);border-radius:var(--radius-xl);border:1px solid var(--border-subtle);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;animation:scaleIn .3s ease}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:var(--space-5) var(--space-6);border-bottom:1px solid var(--border-subtle)}.modal-header h2{font-size:var(--fs-lg);font-weight:700}.modal-close{width:32px;height:32px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;color:var(--text-secondary);transition:all var(--transition-fast)}.modal-close:hover{background:var(--bg-hover);color:var(--text-primary)}.modal-body{flex:1;overflow-y:auto;padding:var(--space-4) var(--space-6)}.modal-footer{padding:var(--space-4) var(--space-6);border-top:1px solid var(--border-subtle)}.team-member{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-3);border-radius:var(--radius-md);transition:background var(--transition-fast)}.team-member:hover{background:var(--bg-hover)}.team-member-avatar{width:40px;height:40px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:var(--fs-sm);color:#fff}.team-member-info{flex:1;min-width:0}.team-member-name{font-size:var(--fs-sm);font-weight:600}.team-member-email{font-size:var(--fs-xs);color:var(--text-tertiary)}.team-member-actions{display:flex;align-items:center;gap:var(--space-2)}.add-member-form{display:flex;flex-direction:column;gap:var(--space-3);padding:var(--space-4);background:var(--bg-tertiary);border-radius:var(--radius-md);margin-bottom:var(--space-4);border:1px solid var(--border-subtle)}.add-member-form .form-row{display:flex;gap:var(--space-3)}.add-member-form .form-row .form-group{flex:1;margin-bottom:0}.text-center{text-align:center}.text-sm{font-size:var(--fs-sm)}.text-xs{font-size:var(--fs-xs)}.text-secondary{color:var(--text-secondary)}.text-tertiary{color:var(--text-tertiary)}.text-success{color:var(--color-success)}.text-error{color:var(--color-error)}.font-semibold{font-weight:600}.gap-2{gap:var(--space-2)}.gap-3{gap:var(--space-3)}.flex{display:flex}.items-center{align-items:center}.justify-between{justify-content:space-between}.w-full{width:100%}.spinner{width:20px;height:20px;border:2px solid var(--border-default);border-top-color:var(--wa-green);border-radius:var(--radius-full);animation:spin .6s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.loading-screen{display:flex;align-items:center;justify-content:center;height:100vh;gap:var(--space-3);color:var(--text-secondary)}.connection-status{display:flex;align-items:center;gap:var(--space-2);font-size:var(--fs-xs);color:var(--text-tertiary)}.connection-dot{width:8px;height:8px;border-radius:var(--radius-full)}.connection-dot.connected{background:var(--color-success);box-shadow:0 0 6px var(--color-success)}.connection-dot.disconnected{background:var(--color-error);animation:pulse 1.5s infinite}